Testimonials PDF Print E-mail

Here is what BroadBlast's Clients are saying:

"In today's marketplace people need exceptional technology, but they also need a team to deliver and support that technology. Working with BroadBlast is truly a "partnership" and in my eyes both hold equal value in deploying a system as critical as a notification system."
Mary Malone McCarthy
Senior Vice President
Northland Communications

 

"BroadBlast has been the greatest asset that I have at my disposal in establishing our notification system and most recently in using the MIR3 system. This team of dedicated professionals has always been available to me since the inception of the system at UNLV. I consider myself very fortunate to have someone to call at any time regarding questions, suggestions or comments. Their customer support is outstanding!"
Sandy Seda
Assistant Chief
University of Nevada, Las Vegas

 

"The success of Salt Lake Community College's emergency notification plan is due to BroadBlast's willingness to go "above and beyond" to ensure the application is functional, accurate, and comprehensive. They have provided excellent service and were willing to come to the college on a moments' notice to address any issues we may have had, provide training or to provide on-site support to address the concerns of students, faculty, and staff.

I truly appreciate the professionalism extended to my staff and, without hesitation, would highly recommend BroadBlast to provide the appropriate notification system, oversee the implementation, ensure the project comes to fruition and stays on track."
Jim Pulliam
Chief Information Officer
Chief Information Security Officer
Salt Lake Community College

 

"BroadBlast is incredibly accessible and supportive of us as a client. Their business approach comes across in a manner that outwardly demonstrates that they view each client as a personal client and are very invested in the relationship. BroadBlast does whatever it takes to make sure that promises are met, and that the relationship (a/k/a the satisfaction level) will be the best that it can be. The fact that BroadBlast is willing to come on-site to brainstorm on the implementation and to discuss how to best use the technology in our environment is invaluable."
Edward Kovalefsky
Senior Vice President
Credit Union Association of New York
 
Qualifications Statement PDF Print E-mail

BroadBlast, Inc. has been incorporated since 2007 and focuses primarily on serving the needs of organizations in planning and implementing emergency communications and alert notifications.

Our Philosophy:

  • BroadBlast, Inc. is an independent agent in the mass notification/emergency alert market with a focus on customer service and satisfaction.
  • We offer only Tier One Technology providers which that adhere to strict confidentiality, reliability, and infrastructure capability.
  • We match customer needs with the solution that will meet those needs and bring the best system and value to the organization.
  • Partnering with BroadBlast, Inc. will allow the client to get personalized attention by a company that places tremendous value in the relationship and client satisfaction.

Our Goals:

  • To ensure you are placed with the right solution to meet your needs.
  • To ensure your satisfaction at all levels.
  • To ensure you have an integrated surveillance and notification system that is implemented and used as a consistent, reliable, effective tool within your organization.
  • To ensure your team gets personalized attention from a company that places tremendous value in the relationship.

Our Values:

  • Our client's needs' dictates their solution.
  • The client relationship is why we exist.
  • We listen to our clients, advocate for them, problem solve and hold providers accountable.
  • We always "do the right thing" by all of our clients.
  • Honesty, Integrity and Commitment to Service is the basis of all decisions.
 
About Us PDF Print E-mail

BroadBlast, Inc was formed in 2007 as a sales and marketing company designed to market best in breed emergency alert and notification platforms specifically to Higher Education Institutions across the country. Not only was the organization successful in this endeavor, but its expertise in determining needs of specific markets grew through marketing techniques such as focus groups, questionnaires, round tables and first hand experience of the uniqueness of this market.

Customer service and satisfaction became a main focus; ensuring each University implemented a system designed to meet its specific needs and to assist technology companies in developing features that meet these needs.

This focus on understanding the customer's unique needs and the ability to translate those needs to the technology companies opened up several underserved markets including k-12, credit unions and small community banks and mid size companies that recognized the need for an integrated business continuity and risk management platform that was focused on preparation, education, planning and effective communication.

Additionally, we allow government entities and large corporations to comply with their own diversity requirements by purchasing the most advanced technologies through partnering with a nationally certified woman owned business.