There are two crucial aspects to crisis communications:

1. Disseminating information quickly and accurately to those immediately effected by the emergency
2. Coordinating and monitoring communications before, during and after the crisis. BroadBlast’s SWN Alert Service is the ideal service for ensuring an efficient, reliable, and documented system for managing crisis communications.

Use BroadBlast’s SWN Alert Service for:

• Initiating on-demand alerting and response to quickly disseminate information and tasks to key personnel.
• Communicating with all internal personnel and with partners, channels, vendors, etc., anywhere, anytime, using any type of device.
• Confirming that messages have been received and the requested action has been taken.
• Documenting acknowledgements for auditing, compliance and debriefing.

Use BroadBlast’s SWN Incident Management in combination with BroadBlast’s SWN Alert Service for:

• Centralizing the flow of information as an incident unfolds.
• Creating a common operating picture of mission critical scenarios.
• Tracking every aspect of an ongoing situation.
• Assigning resources dynamically in response to changing strategies and immediately alerting response teams with changing conditions and new tasks.
• Automatically triggering alerts based on defined policies or other tactical decisions.