We provide technical support and customer service support 24/7/365. Our vast experience in implementing the program at other educational institutions help us understand the value of:

Buy- in: Each campus has a number of diverse constituents. We have experience initiating collaboration from each group providing full campus support for the Emergency Alert and notification plan and its implementation. We take the extra steps to assist with advertising, attend town hall meetings, conduct informational sessions or presentations. We are here to serve the campus community. Whether it’s through flyers, presentations, meetings or just being available, we understand what it takes. In addition, our robust use of multiple modalities assures users of all ages and generations will be contacted in their preferred method of communication. In doing so, the program’s success exponentially increases.

100% participation: The only way any campus emergency alert and notification system will work is if students, faculty and staff understand the functionality of the service ahead of its use. An alert system that is implemented for them, is easy to use, utilizes their preferred method of communication, provides a function that allows them to communicate will be used! We coordinate with the Educational Institution to ensure “Best Practices” providing a venue that ensures the most current information regarding each student, faculty, and staff member.

Your legal liability: In today’s world, educational institutions are being held to a elevated standard of accountability. Practices that occur before an unfortunate incident are equally as pertinent as what is done during and after such an event. Proactive preparation that ensures that a paramount emergency system is in place will reduce potential scrutiny and litigation.

We provide a specific implementation program which sustains your staff making it seamless to put a program in place. Our emergency alert and notification comes complete with in-service training for administrators, support material, and ongoing enhancement training. In addition, we are available in should questions arise or in your time of need 24/7/365 as our priority is the safety and security of your community.